Frequently Asked Questions
Q1: How soon can we get a reply after we send you an inquiry?
A: The reply will be made within 2 hours after receiving the inquiry.
Q2: Are you a direct manufacturer or a trading company?
A: We have our own factory and international trade department, handling both production and sales directly.
Q3: What products can you provide?
A: We produce ST cord conveyor belts, sensor conveyor belts, pip conveyor belts, anti-tear conveyor belts, EPDM conveyor belts, high temperature resistant conveyor belts, heat resistant conveyor belts, fire resistant conveyor belts, EP conveyor belts, NN conveyor belts, SW fabric conveyor belts, cotton conveyor belts, chevron conveyor belts, rough top conveyor belts, oil resistant conveyor belts, chemical resistant conveyor belts, flat transmission belts, and rubber V belts.
Q4: What application fields are your products mainly involved in?
A: Primarily used for transportation tasks in metallurgy, chemical, cement, coking, steel and other industrial sectors.
Q5: What is the best way to store conveyor belts?
A: Conveyor belts should be stored in a cool, dry, and dark place, away from direct sunlight, rain, and chemicals. They should be kept in a rolled position (not folded) to prevent cracking or damage to the core. Avoid placing heavy objects on top of the rolls.
Q6: How does your company guarantee product quality?
A: We maintain complete physical and chemical testing equipment with a dedicated quality management team. All properties are controlled from raw material analysis through semi-finished products to finished product testing.
Q7: Can you customize the size and specifications of the belts?
A: Yes. We offer customized solutions based on your requirements. You can specify the width, length, cover thickness, color, and rubber properties (such as heat-resistant, oil-resistant, or flame-retardant) to match your specific conveyor system.
Q8: How to deliver goods to customers?
A: We primarily ship by sea from Qingdao port for convenience. For urgent shipments, air transport is available through the nearby international airport.
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